FAQ

How often is the documentation updated?

Product documentation is regularly updated to ensure that customers have access to the latest information and specifications. We encourage you to check the available files regularly. This way, you can be sure that you have the most up-to-date information regarding our products.

Can I get help?

If you have any problems downloading documents, please contact our customer service department, and we will be happy to assist you. Our staff is available to provide you with support and resolve any difficulties related to accessing product documentation. We look forward to your inquiries!

What to do if I can't?

If you cannot scan the QR code, you can visit our website and check the product documentation section, where you will also find available files for download. Make sure to check all available options to obtain the information you need.

Is product documentation available?

Yes, product documentation is available for all orders that include the appropriate QR codes. This allows customers easy access to information regarding their purchases, enabling a better understanding of the product and its specifications. We encourage you to take advantage of this feature.

What format are they available in?

Documents for download are available in PDF format. This format allows for easy viewing and printing of documentation. It also enables the preservation of high-quality graphics and text, which is important for users needing detailed information about products. We encourage you to download the documents in this format.

How can I download product documentation?

You can download product documentation by scanning the QR code placed on physical cartons and packaging of the goods, and then visiting the website that the code leads to. Product documentation is available for all orders that contain the appropriate QR codes. We encourage you to regularly check the available files.